ASOS.com is a very unique fashion website, one that you find yourself spending hours on without realizing it. It is much more than a typical fashion shopping site. There are lots to do and can be easy to get lost.
The site is broken up into three major tabs: ASOS (where you shop), Marketplace (where you can sell or buy fashion on consignment) and Outfits & Looks (Like Pinterest.com but just for fashion).
On the ASOS tab, you can shop in a variety of ways. You can focus on just the ASOS brandclothes or you can shop by different brands. You can also do both. Highlighted promotions can be viewed at the top. If you are looking for something specific, such as a pair of party shoes, you can find the department in either the women or men’s tab. From there you can further filter your options to what you are specifically looking for.
Compared to many other fashion shopping sites, trying to find what you are looking for is not intuitively obvious and takes a bit of surfing to find. You can easily get distracted with the fashion and celebrity news as well as their trend watch articles.
Customer Care & Returns
Yyou can e-mail them directly or contact them via Facebook or Twitter. They can help you with any problem you have from changing an order, provide you better information on their size guide and care instructions to help tracking your order.
You can return any item for a full refund within 28 days of receiving your original order. Each shipment has a returns note included just in case, so all you have to do is fill it out and send the parcel back to them. There is no extra cost to ship back your item if you are in the US.
Discounts and Memberships
Shoppers can access a number of discounts with ASOS. Students are entitled to an across-the-board 10% discount. In the US, students must register with Campus Crash, in the UK with myunidays.
ASOS Premier is a subscription service that provides its members with unlimited express delivery, early access to sales, free unlimited returns and other benefits. Prices vary from country to country, with the UK membership priced at a very modest £9.95 per year. USA membership is $29 per year. It’s easy to see how anyone who orders from ASOS more than once could easily get value from this membership.
Coupons are also available from time to time. ASOS also hold regular sales.
ASOS provide free shipping worldwide for “standard delivery” for purchases over $25 (USA). If you’re in Europe the threshold is even lower. Extra charges apply for express delivery.